Action Appliance Services

NFPA 96 (Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations) requires cleaning frequency based on cooking volume: monthly for solid fuel cooking (wood, charcoal); quarterly for high-volume cooking (24-hour operations, charbroiling); semi-annually for moderate-volume cooking; and annually for low-volume cooking (pizzerias, churches, seasonal businesses). Your local fire marshal may have additional requirements. Failure to comply can void your fire suppression system coverage.

1) Call an emergency refrigeration technician immediately. 2) Take and document temperature readings. 3) Move the most temperature-sensitive items (proteins, dairy) to alternate refrigeration first. 4) Contact your health department if temperatures approach 40°F+ — they can advise on food safety decisions. 5) Document all food temps for insurance claims. 6) Consider dry ice or portable refrigeration units for critical inventory. 7) Alert your supplier you may need emergency replacement products.

Commercial ice machines should be professionally cleaned and sanitized every 6 months at minimum, or more frequently in hard water areas. The FDA Food Code requires ice machines to be clean and sanitized to prevent mold, slime, and bacterial growth. Between professional cleanings, staff should clean the exterior, ice bin, and scoop holder regularly. Many operators who skip cleaning face costly repairs from scale buildup and potential health code violations.