All Bergen Appliance Service

Kitchen equipment emergencies include: walk-in cooler/freezer temperature rising (food inventory at risk), gas leak or smell, fire suppression system discharge, electrical sparks or burning smells, complete loss of cooking equipment during service hours, dishwasher failure during a busy shift, or any situation creating an immediate food safety risk. These situations require immediate professional attention and may require temporary closure.

Consider replacement when: repair costs exceed 50% of replacement cost, the equipment is over 75% of its expected lifespan, parts are no longer available, the equipment frequently breaks down, or energy costs are significantly higher than modern alternatives. Repair when: the equipment is relatively new, the repair is straightforward, and the total repair cost is well below replacement value. A qualified technician can help evaluate your specific situation.

Chemical dispensing problems are typically caused by: clogged or faulty chemical pumps, incorrect dilution ratios, empty chemical containers, broken injection lines, or control board issues. In low-temperature machines, proper chemical concentration is essential for sanitization — test strips should verify concentration after every repair. Many chemical distributors offer free testing; alternatively, a technician can verify and repair the dispensing system.