Appliance Service & Parts

Reduced ice production is usually caused by: mineral scale buildup on evaporator plates reducing heat transfer, dirty condenser coils reducing refrigeration efficiency, warm ambient temperature in the equipment room, low refrigerant levels, or water flow problems. The fix for scale buildup is professional cleaning and descaling. Other issues require a technician. Never ignore reduced production — it often progresses to complete failure.

Critical food safety temperatures: Cold holding — 40°F (4°C) or below for refrigeration; freezer 0°F (-18°C) or below. Hot holding — 140°F (60°C) or above for steam tables and food warmers. Cooking temperatures vary by food type (145°F-165°F). Dishwasher final rinse — 180°F (82°C) for high-temp machines. Any equipment consistently failing to maintain these temperatures is both a safety risk and a health code violation.

A compliant hood cleaning includes: complete degreasing of the hood canopy, all grease filters, the entire ductwork system from hood to exhaust fan discharge, and the exhaust fan and housing. Areas that cannot be thoroughly cleaned must be documented. Cleaning must be performed by a qualified company and documented with service report and before/after photos. The technician should leave a dated sticker on the equipment and provide a compliance certificate.