About Craig's Lamp & Shade
Craig's Lamp & Shade provides professional appliance repair services in Raleigh, NC. Serving residential and commercial customers with expert technicians and quality parts.
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Frequently Asked Questions
How long does commercial kitchen equipment installation take?
Installation time varies significantly: single appliance with existing connections 2-4 hours; single appliance requiring new utility connections 4-8 hours; full kitchen buildout 1-3 weeks depending on scope, permit timelines, and contractor scheduling. Work with your installer to create a realistic timeline that accounts for utility work, inspections, and health department walkthroughs before opening.
What is a CFESA-certified technician?
CFESA (Commercial Food Equipment Service Association) certification is the industry standard for commercial kitchen equipment technicians. Certified technicians have passed rigorous examinations on electrical, refrigeration, and gas systems. When you hire a CFESA-certified tech, you can trust they have the knowledge to properly diagnose and repair commercial kitchen equipment safely and effectively.
Are preventive maintenance contracts worth the cost?
Yes — most food service operators find PM contracts reduce total repair costs by 30-50% compared to reactive-only maintenance. Benefits include: reduced emergency repair calls (the most expensive type), extended equipment lifespan, maintained food safety compliance, priority scheduling for PM customers, and detailed maintenance records for health inspections. The ROI is especially strong for high-volume operations where any downtime is costly.
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