About Custom Tool Repair
Custom Tool Repair provides professional appliance repair services in San Jose, CA. Serving residential and commercial customers with expert technicians and quality parts.
Certifications
epa universal
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Frequently Asked Questions
What should I do if I smell gas in my commercial kitchen?
1) Do NOT operate any electrical switches, phones inside, or create any sparks. 2) Evacuate all staff and customers immediately. 3) Call 911 from outside the building. 4) Call your gas company's emergency line. 5) Do NOT re-enter until emergency responders clear the building. 6) Contact a certified kitchen equipment technician to inspect and repair gas connections before reopening. Gas leaks can cause explosions — always take them seriously.
What permits are required for commercial kitchen equipment installation?
Most commercial kitchen equipment installations require permits: gas appliance permits for any gas connection work, electrical permits for new circuits or panel changes, plumbing permits for water and drain connections, and health department approval for new food service operations or major renovations. Requirements vary by jurisdiction — your installer should know local requirements. Operating without required permits can result in fines and forced closure during inspections.
How much does emergency commercial kitchen equipment repair cost?
Emergency repair typically costs 1.5-2.5x normal rates. After-hours service calls usually run $150-$300 for the diagnostic fee, plus parts and labor. Weekend and holiday rates can be higher. However, the cost of downtime — lost revenue, food waste, and staff idle time — almost always exceeds the emergency service premium. Most providers charge $100-$200 diagnostic fees that apply to the total repair.
Contact Information
Address
761 Mabury Rd
San Jose, CA 95133
Phone
+14083920685