About ICE-ICE GENIE
ICE-ICE GENIE provides professional appliance repair services in Charlotte, NC. Serving residential and commercial customers with expert technicians and quality parts.
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Frequently Asked Questions
What is a CFESA-certified technician?
CFESA (Commercial Food Equipment Service Association) certification is the industry standard for commercial kitchen equipment technicians. Certified technicians have passed rigorous examinations on electrical, refrigeration, and gas systems. When you hire a CFESA-certified tech, you can trust they have the knowledge to properly diagnose and repair commercial kitchen equipment safely and effectively.
How do I know if my oven needs calibration?
Signs your oven needs calibration: food is consistently undercooked or overcooked at standard settings, cooking times are significantly longer or shorter than expected, the displayed temperature doesn't match an independent thermometer reading. Oven calibration should be part of every service visit and can drift over time from component wear. A variance of more than 25°F warrants professional calibration.
How much does commercial kitchen equipment installation cost?
Installation costs vary widely: single appliance installation $300-$2,000 depending on complexity (simple drop-in vs. gas/electrical connections required); complete kitchen buildout $15,000-$75,000+. Costs include equipment setting, utility connections (gas, electric, water, drain), ventilation hookup, and commissioning. Always get installation quotes separate from equipment costs — some dealers include installation, others charge separately.
