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CFESA (Commercial Food Equipment Service Association) certification is the industry standard for commercial kitchen equipment technicians. Certified technicians have passed rigorous examinations on electrical, refrigeration, and gas systems. When you hire a CFESA-certified tech, you can trust they have the knowledge to properly diagnose and repair commercial kitchen equipment safely and effectively.

Yes — most food service operators find PM contracts reduce total repair costs by 30-50% compared to reactive-only maintenance. Benefits include: reduced emergency repair calls (the most expensive type), extended equipment lifespan, maintained food safety compliance, priority scheduling for PM customers, and detailed maintenance records for health inspections. The ROI is especially strong for high-volume operations where any downtime is costly.

Kitchen equipment emergencies include: walk-in cooler/freezer temperature rising (food inventory at risk), gas leak or smell, fire suppression system discharge, electrical sparks or burning smells, complete loss of cooking equipment during service hours, dishwasher failure during a busy shift, or any situation creating an immediate food safety risk. These situations require immediate professional attention and may require temporary closure.