Isleys Home Service Inc.

1) Do NOT operate any electrical switches, phones inside, or create any sparks. 2) Evacuate all staff and customers immediately. 3) Call 911 from outside the building. 4) Call your gas company's emergency line. 5) Do NOT re-enter until emergency responders clear the building. 6) Contact a certified kitchen equipment technician to inspect and repair gas connections before reopening. Gas leaks can cause explosions — always take them seriously.

Chemical dispensing problems are typically caused by: clogged or faulty chemical pumps, incorrect dilution ratios, empty chemical containers, broken injection lines, or control board issues. In low-temperature machines, proper chemical concentration is essential for sanitization — test strips should verify concentration after every repair. Many chemical distributors offer free testing; alternatively, a technician can verify and repair the dispensing system.

Common causes include: faulty igniter or ignition module, failed heating element (electric ovens), thermostat or temperature probe failure, gas valve issues, or clogged burner ports. Start by checking error codes on the control panel if equipped. If the oven lights but doesn't reach temperature, the thermostat or temperature probe is often the culprit. A certified technician can diagnose the root cause quickly.