Newport & Hathaway Appliance Repair

Kitchen equipment emergencies include: walk-in cooler/freezer temperature rising (food inventory at risk), gas leak or smell, fire suppression system discharge, electrical sparks or burning smells, complete loss of cooking equipment during service hours, dishwasher failure during a busy shift, or any situation creating an immediate food safety risk. These situations require immediate professional attention and may require temporary closure.

Chemical dispensing problems are typically caused by: clogged or faulty chemical pumps, incorrect dilution ratios, empty chemical containers, broken injection lines, or control board issues. In low-temperature machines, proper chemical concentration is essential for sanitization — test strips should verify concentration after every repair. Many chemical distributors offer free testing; alternatively, a technician can verify and repair the dispensing system.

Installation time varies significantly: single appliance with existing connections 2-4 hours; single appliance requiring new utility connections 4-8 hours; full kitchen buildout 1-3 weeks depending on scope, permit timelines, and contractor scheduling. Work with your installer to create a realistic timeline that accounts for utility work, inspections, and health department walkthroughs before opening.