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Commercial ice machines should be professionally cleaned and sanitized every 6 months at minimum, or more frequently in hard water areas. The FDA Food Code requires ice machines to be clean and sanitized to prevent mold, slime, and bacterial growth. Between professional cleanings, staff should clean the exterior, ice bin, and scoop holder regularly. Many operators who skip cleaning face costly repairs from scale buildup and potential health code violations.

Ice quality issues often indicate water system or refrigeration problems: cloudy ice suggests poor water quality or mineral content; soft ice indicates inadequate freeze cycle time or refrigerant issues; small or misshapen cubes typically point to low water flow, scale buildup on evaporator plates, or refrigerant problems. All of these issues affect the safety and quality of ice used in beverages and food service.

Installation time varies significantly: single appliance with existing connections 2-4 hours; single appliance requiring new utility connections 4-8 hours; full kitchen buildout 1-3 weeks depending on scope, permit timelines, and contractor scheduling. Work with your installer to create a realistic timeline that accounts for utility work, inspections, and health department walkthroughs before opening.