Sturm Heating & Air Conditioning

Ice quality issues often indicate water system or refrigeration problems: cloudy ice suggests poor water quality or mineral content; soft ice indicates inadequate freeze cycle time or refrigerant issues; small or misshapen cubes typically point to low water flow, scale buildup on evaporator plates, or refrigerant problems. All of these issues affect the safety and quality of ice used in beverages and food service.

Chemical dispensing problems are typically caused by: clogged or faulty chemical pumps, incorrect dilution ratios, empty chemical containers, broken injection lines, or control board issues. In low-temperature machines, proper chemical concentration is essential for sanitization — test strips should verify concentration after every repair. Many chemical distributors offer free testing; alternatively, a technician can verify and repair the dispensing system.

Combi oven steam issues are commonly caused by: clogged steam generator or boiler scale buildup, failed heating element in the steam generator, water inlet valve problems, or steam nozzle blockages. Mineral scale from hard water is the most common culprit and can be prevented with regular descaling. A combi oven specialist should inspect the steam system as improper repairs can damage the boiler.