Andy’s Appliances

Commercial refrigerators must maintain 40°F (4°C) or below for food safety compliance. Walk-in freezers should be at 0°F (-18°C) or below. Many food safety programs require refrigerators to run at 35-38°F for proper margin. If your unit struggles to maintain proper temperature, especially during busy service periods or in hot kitchen environments, call a technician — compressor capacity or refrigerant levels may be the issue.

Combi oven steam issues are commonly caused by: clogged steam generator or boiler scale buildup, failed heating element in the steam generator, water inlet valve problems, or steam nozzle blockages. Mineral scale from hard water is the most common culprit and can be prevented with regular descaling. A combi oven specialist should inspect the steam system as improper repairs can damage the boiler.

Kitchen equipment emergencies include: walk-in cooler/freezer temperature rising (food inventory at risk), gas leak or smell, fire suppression system discharge, electrical sparks or burning smells, complete loss of cooking equipment during service hours, dishwasher failure during a busy shift, or any situation creating an immediate food safety risk. These situations require immediate professional attention and may require temporary closure.