Ed Brown Distributors

High-temperature commercial dishwashers must reach 180°F (82°C) at the final rinse to achieve proper sanitization per NSF and health department standards. Low-temperature chemical sanitizing machines must maintain proper chemical concentrations (chlorine, iodine, or quaternary). If your high-temp machine isn't reaching 180°F, it's not properly sanitizing and may fail health inspection. Call a technician immediately.

Reduced ice production is usually caused by: mineral scale buildup on evaporator plates reducing heat transfer, dirty condenser coils reducing refrigeration efficiency, warm ambient temperature in the equipment room, low refrigerant levels, or water flow problems. The fix for scale buildup is professional cleaning and descaling. Other issues require a technician. Never ignore reduced production — it often progresses to complete failure.

Emergency repair typically costs 1.5-2.5x normal rates. After-hours service calls usually run $150-$300 for the diagnostic fee, plus parts and labor. Weekend and holiday rates can be higher. However, the cost of downtime — lost revenue, food waste, and staff idle time — almost always exceeds the emergency service premium. Most providers charge $100-$200 diagnostic fees that apply to the total repair.