About Gene's Refrigeration
Gene's Refrigeration provides professional appliance repair services in Dallas, TX. Serving residential and commercial customers with expert technicians and quality parts.
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Frequently Asked Questions
Why has my ice machine's production dropped?
Reduced ice production is usually caused by: mineral scale buildup on evaporator plates reducing heat transfer, dirty condenser coils reducing refrigeration efficiency, warm ambient temperature in the equipment room, low refrigerant levels, or water flow problems. The fix for scale buildup is professional cleaning and descaling. Other issues require a technician. Never ignore reduced production — it often progresses to complete failure.
How much does emergency commercial kitchen equipment repair cost?
Emergency repair typically costs 1.5-2.5x normal rates. After-hours service calls usually run $150-$300 for the diagnostic fee, plus parts and labor. Weekend and holiday rates can be higher. However, the cost of downtime — lost revenue, food waste, and staff idle time — almost always exceeds the emergency service premium. Most providers charge $100-$200 diagnostic fees that apply to the total repair.
My combi oven's steam function isn't working. What's wrong?
Combi oven steam issues are commonly caused by: clogged steam generator or boiler scale buildup, failed heating element in the steam generator, water inlet valve problems, or steam nozzle blockages. Mineral scale from hard water is the most common culprit and can be prevented with regular descaling. A combi oven specialist should inspect the steam system as improper repairs can damage the boiler.
Contact Information
Address
2921 Vilbig Rd
Dallas, TX 75212
Phone
+12147451118