Gonzales Appliance

1) Check if the condenser unit is running. 2) Inspect condenser coils for dirt and debris — blocked coils are a common cause. 3) Ensure walk-in door gaskets are sealing properly. 4) Check if evaporator fan is running. 5) Look for ice buildup on evaporator coils (defrost system failure). If temperature is rising significantly, move temperature-sensitive inventory and call a technician immediately — this is an emergency situation.

Reduced ice production is usually caused by: mineral scale buildup on evaporator plates reducing heat transfer, dirty condenser coils reducing refrigeration efficiency, warm ambient temperature in the equipment room, low refrigerant levels, or water flow problems. The fix for scale buildup is professional cleaning and descaling. Other issues require a technician. Never ignore reduced production — it often progresses to complete failure.

Walk-in door gaskets typically last 2-4 years and should be inspected every 6 months. Signs of failing gaskets: visible tears or cracks, frost buildup near the door frame, condensation on the door frame, noticeably warmer temperatures near the door, or the door not staying closed. A failing gasket forces the compressor to work harder, increasing energy costs and reducing equipment life.