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Yes — most food service operators find PM contracts reduce total repair costs by 30-50% compared to reactive-only maintenance. Benefits include: reduced emergency repair calls (the most expensive type), extended equipment lifespan, maintained food safety compliance, priority scheduling for PM customers, and detailed maintenance records for health inspections. The ROI is especially strong for high-volume operations where any downtime is costly.

Reduced ice production is usually caused by: mineral scale buildup on evaporator plates reducing heat transfer, dirty condenser coils reducing refrigeration efficiency, warm ambient temperature in the equipment room, low refrigerant levels, or water flow problems. The fix for scale buildup is professional cleaning and descaling. Other issues require a technician. Never ignore reduced production — it often progresses to complete failure.

Consider replacement when: repair costs exceed 50% of replacement cost, the equipment is over 75% of its expected lifespan, parts are no longer available, the equipment frequently breaks down, or energy costs are significantly higher than modern alternatives. Repair when: the equipment is relatively new, the repair is straightforward, and the total repair cost is well below replacement value. A qualified technician can help evaluate your specific situation.