Rochester Heating and Plumbing

Ice quality issues often indicate water system or refrigeration problems: cloudy ice suggests poor water quality or mineral content; soft ice indicates inadequate freeze cycle time or refrigerant issues; small or misshapen cubes typically point to low water flow, scale buildup on evaporator plates, or refrigerant problems. All of these issues affect the safety and quality of ice used in beverages and food service.

A compliant hood cleaning includes: complete degreasing of the hood canopy, all grease filters, the entire ductwork system from hood to exhaust fan discharge, and the exhaust fan and housing. Areas that cannot be thoroughly cleaned must be documented. Cleaning must be performed by a qualified company and documented with service report and before/after photos. The technician should leave a dated sticker on the equipment and provide a compliance certificate.

Emergency repair typically costs 1.5-2.5x normal rates. After-hours service calls usually run $150-$300 for the diagnostic fee, plus parts and labor. Weekend and holiday rates can be higher. However, the cost of downtime — lost revenue, food waste, and staff idle time — almost always exceeds the emergency service premium. Most providers charge $100-$200 diagnostic fees that apply to the total repair.