Total Equipment Repair

1) Do NOT operate any electrical switches, phones inside, or create any sparks. 2) Evacuate all staff and customers immediately. 3) Call 911 from outside the building. 4) Call your gas company's emergency line. 5) Do NOT re-enter until emergency responders clear the building. 6) Contact a certified kitchen equipment technician to inspect and repair gas connections before reopening. Gas leaks can cause explosions — always take them seriously.

Reduced ice production is usually caused by: mineral scale buildup on evaporator plates reducing heat transfer, dirty condenser coils reducing refrigeration efficiency, warm ambient temperature in the equipment room, low refrigerant levels, or water flow problems. The fix for scale buildup is professional cleaning and descaling. Other issues require a technician. Never ignore reduced production — it often progresses to complete failure.

Hood cleaning costs range from $300 to $1,500+ depending on system size, grease accumulation, and accessibility. Small single-hood systems run $300-$500; larger multi-hood systems or restaurants with heavy cooking can run $700-$1,500. Access issues (long duct runs, high roofs) add cost. Budget for cleaning as a fixed operating expense — it's far less expensive than a grease fire, insurance claims, or health violations.